Privacy Policy

in accordance with art. 13 d.lgs 196/2003 and 14 reg. EU 679/2016

With this privacy policy, written in accordance with art. 13 d.lgs 196/2003 and 14 EU Regulation 679/2016, Travel Assistance wishes to inform you about the processing of personal data you have communicated for the enjoyment of our legal services.

Who has access to my data?

The subjects of the treatment are: Avv. Saverio Cicala (headquartered in Trieste 149, 81100 – Caserta) and Avv. P. Vincenzo del Gaiso (headquartered in Via Caracciolo 26, 80122 – Naples).

For an efficient processing of your personal data, Travel Assistance makes use of expert collaborators: the list of controllers is freely available on the web page travelassistance.it/elenco-responsabili.

What data does Travel Assistance need?

Both your navigation data and those that you voluntarily provide will be processed.

As for the first (navigation data), computer systems and software procedures for the operation of this website, during their normal operation, acquire certain personal data whose transmission is implied in the use of Internet communication protocols.
These are information that is not collected to be associated with identified individuals, but which could, through elaborations and associations with data held by third parties, allow to identify users.

As for the second (voluntary data), the optional, explicit and voluntary sending of e-mail to the addresses indicated on this site, as well as through the special contact form, involves the subsequent acquisition of the address of the sender necessary to meet the requests as well as any other personal information contained in the form.

Why does Travel Assistance need my data?

This policy will give us the opportunity to provide you with customized legal services and high quality standards, fulfill your contractual and regulatory obligations, and fulfill your specific requirements.

Your personal data will be processed in full compliance with current personal data protection laws and confidentiality requirements that inspire all Travel Assistance activities.

The processing of your data will have the following objectives:

  • collect and process statistical information to offer and promote legal services according to your needs,
  • check the proper functions of the website,
  • reply to your questions sent via the contact form, or email addresses on the website.

Do I have to accept the privacy policy?

The transfer of your personal data and your consent to their processing is totally optional, although Travel Assistance can not provide the requested services in case of failure to provide or refuse to consent.

Are my data safe?

Your personal data is handled with automated tools for the strictly necessary time to achieve the purposes for which they were collected.

Specific security measures are taken to prevent the loss of your data as well as unauthorized use or unauthorized access. In this regard, Travel Assistance has adopted all the minimum security measures provided by law; in addition, based on the major international standards, it has adopted additional security measures to minimize the risks associated with the confidentiality, availability and integrity of your personal data collected and processed.

Will my data be diffused?

None of your personal data deriving from the web service will be disseminated.

Collected data may only be transferred or communicated to Travel Assistance (Caserta and Naples) offices for closely related and instrumental activities for the purposes for which your data has been collected.

Personal data provided by forwarding specific requests are used for the sole purpose of performing the requested service or service and are communicated to third parties in the case where this is necessary for that purpose. Outside these cases, the data will not be disclosed nor granted to anyone, except:

  • there is your explicit consent to share your data with third parties;
  • there is a need to share the information with third parties in order to provide the service you require;
  • this is necessary to fulfill the demands of the Judicial and Public Security Authority.

What are Cookies and why does Travel Assistance use them?

In Travel Assistance website management, Cookies are used to provide legal services consistent with each customer’s individual requirements, as well as to develop aggregate statistics.

The website may configure, at the time of the visit, some or all of the following Cookies:

  • technicians (those essential to the proper functioning of the website);
  • analytical (useful for gathering and analyzing traffic and using the website anonymously);
  • profiling (those designed to identify, both anonymously and not, your preferences in order to improve your navigation experience).

Travel Assistance reminds you that you have the right to request, at any time, the deletion of information collected through Cookies.

To learn more about the cookies used, please consult the link travelassistance.it/cookie-policy.

How long does Travel Assistance retain my data?

Your data will be retained for the strictly necessary time for the provision of the requested services and therefore, at the end of that period, will be canceled or rendered anonymous, without prejudice to any need to safeguard your life or your physical or non-physical safety, which is proof of the need for defense in court.

What are my rights?

Travel Assistance reminds you that you have the right, at any time, to obtain confirmation of the existence or not of your data stored on our systems and to know its content and source, to verify its accuracy or to ask for its integration or Updating, or rectification. You also have the right to request the cancellation, transformation into anonymous form or the blocking of your data processed in violation of law, as well as to oppose in any case, for legitimate reasons, their treatment.

For more information.

For any information concerning the processing of your personal data, or to exercise your legal rights in relation to the same, Travel Assistance invites you to write an e-mail to the following address: info@travelassistance.it.